Cloud FAQ’s

Cloud FAQ’s

Why Cloud? Here's the Top Ten Reasons why

1I need a productivity solution that's easy to deploy and doesn't require the ongoing maintenance of desktop software.

Cloud360 runs in the cloud using nothing but the web, so there's no hardware upgrades, software patches or maintenance required. Because we manage all of the hardware and software in our datacenters, all your employees need is a web browser to communicate and work together in the cloud. In addition, we have a dedicated team of engineers and Techs whose sole goal is to help you stay efficient and solid at all times. Best of All, It's a free Helpdesk and support staff for clients of Biz Cloud Services. This makes it easy for you to run your company without any tech woes to distract your main goal, SUCCESS!

2I want a solution that meets my needs today and automatically gets better over time.

Because you access all your information in a browser, users are always running the most up to date version of Cloud36 and we can continuously improve our products by adding new capabilities. We launched over 200 new features to customers in 2010, and we offer great ways to prepare and be ready for new tools that can help your business.

3I need big savings and an enterprise class productivity solution that I can rely on.

Security & Reliability

We know security is top of mind when it comes to cloud computing. That's why Cloud360 was built from the ground up for reliability, availability, and performance. Our proven service is powered by the same Microsoft email and business collaboration products that businesses have been using for decades.

  • Financially-backed, guaranteed 99.9% uptime Service Level Agreement (SLA)
  • Always-up-to-date antivirus and anti-spam solutions to protect email
  • Safeguarded data with geo-redundant, enterprise-grade reliability and disaster recovery with multiple datacenters and automatic failovers
  • Best-of-breed data centers with SAS 70 and ISO 27001 certification

IT Control & Efficiency

You need to get the most from your technology. You also need to ensure the right level of technology is available to all your staff along with the ability to adjust to meet cyclical demands. Cloud360 delivers interoperable cloud services to fit your organization's unique needs. You have the latest updates to Full Desktop, Custom Client Server Applications, Internal interfaced Web Apps, Office Professional Plus, Exchange Online, Mobile services, SharePoint Online, and Lync Online, so you deliver the latest productivity tools to your staff without having to buy new hardware and software or pay for maintenance and configurations.

  • 24/7 IT-level phone support when you need it.
  • Migration tools that help you get your users up and running fast and easy.
  • No more Servers and Networking Hardware, Backing up, Maintenance, Patching, Updating, or Upgrading.
  • No more IT staff, IT Costs, Risk, High cost internet connections and best of All, available everywhere. Cloud360 takes care of it all.
  • Complete control of Variable pricing options for accurate forecasting of IT expenditures and Predictable minute annual costs.
4I need technology that was built with security in mind.

BizCloud360 operates one of the most robust networks of distributed data centers in the world, and the protection of the data and intellectual property on our servers is our top priority. The controls, processes and policies that protect data in our systems have successfully completed a SAS 70 Type II audit and BizCloud360 Apps is the first cloud-based messaging and collaboration suite to achieve FISMA (Federal Information Security Management Act) certification. Options including forced SSL, single sign-on support, and 2-step verification let you decide how your employees access the system.

5My employees need to collaborate seamlessly across organizational, geographical and linguistic barriers.

When you use Cloud360, co-workers around the world can work together on the same online copy of each document, spreadsheet or presentation. Because each file is stored online, users always have access to the latest version of that file. Sharing securely with users inside and outside of the organization is easy, and users can even use BizCloud360's powerful machine translation to view content in their preferred language. Learn more about file sharing in BizCloud360 SharePoint and Full Desktop.

6I want my employees to move faster without being slowed down by inflexible technology.

Because BizCloud360 Apps was designed for teams, there's no need to have the documents that colleagues are working on trapped as email attachments or on lock-down because someone else has them open. BizCloud360 lets team members work together on their documents, spreadsheets and presentations at the same time, from anywhere in the world. You can always see who's working on each shared document, and can even see the changes they make character-by-character as they type so you can work together without getting in each other's way. See BizCloud360 collaboration in action.

7My employees need to use a wide range of mobile phones and tablets including iPhone, Android, Blackberry, and Windows Mobile.

When your business uses BizCloud360, employees can access their email, manage their calendar and work with documents from any web-enabled mobile device. BizCloud360 Apps also offers device management capabilities that allow you to remotely wipe data, set password requirements and more for devices such as Android, RIM Blackberry, Apple iPhone and Windows Mobile. Whether your company has a fleet of mobile devices or you choose to let employees use their personal devices for work, BizCloud360 Apps lets you manage the devices more easily and securely.

8My employees need to do more from mobile devices than just send emails.

Not only does BizCloud360 make it easy to send and receive email from your mobile device, but BizCloud360 supports viewing and multi-user editing when you're on the go. Whether it's tweaking a few words in your proposal at the last minute, updating figures in your spreadsheet while you're in the field, or just sharing a file with a colleague, BizCloud360 lets you do all of these things right from your mobile device. Learn more about mobile editing in BizCloud360 Docs.

9I want a simple licensing model that is cost-effective and predictable.

Licensing BizCloud360 Apps for your business is simple. There's one price that covers all your employees communication and collaboration needs, and it's easy to add more users as your business grows. Because BizCloud360 builds the infrastructure and maintains the servers, you don't have to worry about unexpected expenses in the future.

10I want to spend half as much on IT as I do today.

BizCloud360 is exactly what savings is about. It's like your business having the latest Platforms in technology that respects just about every technology need your company has, except for a fraction of the price. For small and medium this probably the most ideal approach for the next 10 years. business, It's sort of like having Fortune 500 tools for business, at fractional prices, with almost no risk and liability. Go ahead, and level the playing field. Brag about your low and dismal IT budget.